TERMS AND CONDITIONS

The following terms and conditions apply to the use of the Bok Bok Books website at www.bokbokbooks.co.uk (the Bok Bok Books Website). These terms and conditions are governed by English law.

The Bok Bok Books Website is operated by Bok Bok Books Ltd., company number 11578375, details of which are shown at the end of these terms and conditions.

  1. Copyright and Trademark Notice

The Bok Bok Books Website and all images, text, audio and video and other materials appearing on the Bok Bok Books Website (the Content), and its arrangement, are the property of Bok Bok Books Ltd. or its suppliers, and are protected by international copyright and other laws.

None of the Content may be copied, reproduced, transmitted or distributed without the prior permission of Bok Bok Books Ltd..

Permission to republish any of the Content of the Website, or to use quotations or extracts from any Bok Bok Books books can be requested at info@bokbokbooks.co.uk.

The Bok Bok Books name and logos are registered trademarks.

  1. Bok Bok Books Privacy Policy

For details of how we handle any personal data that you may submit, or that we may collect through the Bok Bok Books Website, please see our Privacy Policy.

  1. Cookies

The Bok Bok Books Website uses cookies to distinguish you from other users. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

We use the following types of cookies:

Strictly necessary cookies – these are required for operation of our website.

Performance cookies – these allow us to count visitors and see how users move around our website.

Functional cookies – these enable us to provide enhanced functionality and personalisation of our website.

Targeting cookies – these are set by some of our partner websites and allow you to receive targeted advertising.

Using cookies helps us to provide you with a good experience when you browse our website (for example, to remember your chosen territory). Cookies also allow us to collect data about your devices and how you use our website. We use data analytics to maintain and improve our website.

Strictly necessary cookies are required for you to access our website and cannot be switched off. You can choose whether or not to allow the other types of cookies listed above but some of our services may not function properly if you do not allow functional cookies. We recommend that you accept all cookies to get the best browsing experience.

You can find out more about exactly which cookies we use and can set or change your cookie preferences by clicking on this link: 

Cookies Settings

  1. Links to other websites

The third party websites linked on the Bok Bok Books Website, and elsewhere on the Bok Bok Books Website, are not controlled or maintained by Bok Bok Books Ltd.. The content of these websites may change at any time and Bok Bok Books Ltd. is not responsible, and does not accept liability, for the content or availability of any website other than its own. Nor will it be liable for any exposure to harmful, offensive, or inaccurate material which may appear on the Web.

Bok Bok Books Ltd. will have no liability for any damage or loss caused by viruses that may be accidentally downloaded as a result of browsing any third party sites linked to on the Website.

  1. Downloadable pictures

Downloadable pictures may be downloaded to your computer and printed out for your own personal, non-commercial use. For example, students may download pictures to use in a school report or project, and teachers may download pictures for classroom work. The pictures are the copyright of Bok Bok Books Ltd. and may not be reproduced in print or in electronic form for any commercial or profit-related purpose.

  1. Use of the Bok Bok Books Website

No part of the Bok Bok Books Website may be copied or reproduced in any manner. You must not use any automatic device or manual process to access, acquire, copy or monitor any portion of the Bok Bok Books Website, or in any way reproduce or circumvent the navigational structure or presentation of the Bok Bok Books Website. You must not use the Bok Bok Books Website in any manner that could damage, disable, impair or overburden the Bok Bok Books Website or attempt to gain unauthorised access to any part of the Bok Bok Books Website through hacking, password mining or any other means.

If you access the Bok Bok Books Website from outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

7. Liability disclaimer

While every precaution has been taken in providing the Bok Bok Books Website, there is no guarantee that it will be free of infection by viruses or anything else which may be harmful or destructive.

We make reasonable efforts to keep all information on the Bok Bok Books Website up to date but we make no representations, warranties or guarantees that the content on the Bok Bok Books Website is accurate, complete or up to date.

We only provide the Bok Bok Books Website for domestic and private use. You agree not to use the Bok Bok Books Website for any commercial or business purpose and we have no liability to you for any loss or damage, even if foreseeable, arising under or in connection with (i) your use of, or inability to use, the Bok Bok Books Website; or (ii) your use of or reliance on any content displayed on the Bok Bok Books Website.

ONLINE TERMS OF SALE

Last updated – 16 April 2023

The terms of sale below apply to all purchases made on the website bokbokbooks.co.uk (“Bok Bok Books Website”). 

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE.

  1. FORMATION OF THE CONTRACT

1.1 These terms of sale apply to goods supplied by Bok Bok Books Ltd., registered in England and Wales number 11578375, registered office 3 Ripon Road, Nunthorpe, Middlesbrough, TS7 0QJ, UK (“Bok Bok Books Ltd.” / “we” / “us”).

1.2 Our acceptance of your order takes place when we have emailed you to confirm that we have accepted it, at which point a contract comes into existence between you and Bok Bok Books Ltd..

1.3 The contract is subject to your right of cancellation (see 5.1 below).

1.4 You must be over 18 years old to order any goods through the Bok Bok Books Website.

1.5 Goods are supplied through the Bok Bok Books Website only for domestic and private use, and you agree not to use them for any commercial purpose or resell them on a commercial basis. We may reject any order if we have reason to suspect that you intend to do so.

  1. DESCRIPTION, SPECIFICATION AND PRICE OF THE GOODS

2.1 All goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, we will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

2.2 The description, specification and price of the goods you order will be as shown on the Bok Bok Books Website at the time you place your order.

2.3 Bok Bok Books Ltd.’s policy is to improve its products continually, and so we reserve the right to make minor technical changes to the specification of the goods without affecting their then function, quality or price.

2.4 Every effort will be made to ensure that prices shown on the Bok Bok Books Website are accurate at the time you place your order. If an error is found prior to despatch of the goods, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, we will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

2.5 In addition to the price, you will be required to pay a delivery charge for the goods, as shown in the section of the Bok Bok Books Website about delivery.

2.6 The price of the goods and delivery charges are shown inclusive of VAT, where applicable, on the Bok Bok Books Website.

2.7 Where the goods are supplied for export from the United Kingdom, you will be liable for shipping and insurance charges as agreed with Bok Bok Books Ltd., and responsible for complying with any legislation or regulations governing the importation of the goods into the country of destination and for the payment of any duties on them.

  1. PAYMENT

3.1 Payment for the goods and delivery charges can be made by any method shown on the Bok Bok Books Website at the time you place your order. Bok Bok Books Ltd. and our third party payment provider use secure TLS and HTTPS encrypted technology for online payments.

3.2 Payment is not made until your credit or debit card has been authorised in respect of the full amount of the price. 

3.3 We will send you an email confirming receipt of your payment as soon as it has been authorised.

  1. DELIVERY

4.1 The goods you order will be delivered to the address you give when you place your order, subject to confirmation by Bok Bok Books Ltd..

4.2 If delivery cannot be made to your address, we will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.

4.3 If there is no one at the address given who is competent to accept delivery of the goods, you will be notified of an alternative delivery date or a place to collect the goods.

4.4 Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within 30 days of your order. If we are unable to deliver the goods within 30 days of your order, we will inform you as soon as possible and you will be entitled to cancel the order and obtain a refund or re-credit for any sum that has been paid by you or debited from you credit card for the goods. We will not be liable for any loss or damage suffered by you through any delay in delivery.

4.5 You will become the owner of the goods you ordered and responsible for the risk of loss or damage to them once they have been delivered to you.

  1. YOUR RIGHT OF CANCELLATION

5.1 You have the right to cancel the contract for the purchase of any goods. The cancellation period is fourteen calendar days after you receive the goods.

5.2 To exercise your right of cancellation, please let us know by post or email (at the email address shown below), giving your name, address, order number, details of the goods ordered and their delivery date.

Email: info@bokbokbooks.co.uk

5.3 If you exercise your right of cancellation after the goods have been delivered to you, you must return the goods to us in unused and otherwise re-saleable condition. The goods must be returned to the address shown below. You must pay for the costs of returning the goods and obtain proof of posting.

5.5 If prior to returning the goods you handle them beyond what is necessary to establish their nature, characteristics and functioning, so that the value of the goods is diminished by any amount, we may recover that amount from you up to the price, or deduct that amount from the sum we refund to you.

5.4 Once you have notified us that you are cancelling the contract, we will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods within 14 days from when we receive the goods back or evidence that they have been sent back to us.

  1. WARRANTY AND LIABILITY

6.1 We have a legal duty to you to supply goods that conform with this contract. We also warrant that all goods supplied by Bok Bok Books Ltd. are free from defects in workmanship or materials for 12 months from the date of supply.

6.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party.

6.3 If the goods supplied to you develop a defect while under warranty, or you have any other complaint about the goods, you should contact us by phone, post or email, using the contact details shown below. We will arrange for defective goods to be repaired or replaced and we will pay the costs of return of any faulty goods to us.

6.4 These warranties do not affect our obligation to provide the goods in accordance with the contract, or your legal rights as a consumer.

6.5 If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable.

  1. DATA PROTECTION

7.1 We will at all times treat your personal information in accordance with our legal obligations under the data protection laws and will only use your personal information as set out in our Privacy Policy.

  1. COMPLAINTS

8.1 If you have a complaint about any goods supplied through the Bok Bok Books Website, please contact us at info@bokbokbooks.co.uk

8.2 If you have a complaint that we are unable to resolve with you, you may wish to pursue your complaint via an Alternative Dispute Resolution (ADR) service. The European Union’s online dispute resolution (ODR) platform (https://ec.europa.eu/odr) can be used for resolving complaints relating to online sales.

  1. GENERAL

9.1 Bok Bok Books Ltd. may change these terms of sale without notice to you in relation to future sales.

9.2 This contract is between you and us. No other person shall have any rights to enforce any of its terms.

9.3 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

9.4 These terms of sale and the supply of the goods will be subject to English law, and the English courts (or those of any other part of the United Kingdom or any other EU member state in which you reside) will have jurisdiction in respect of any dispute arising from the contract.

How to contact Bok Bok Books Ltd.

Email: info@bokbokbooks.co.uk

Sales returns: 3 Ripon Road, Nunthorpe, Middlesbrough, TS7 0QJ